Serenity Wigs and Toppers
Topper- Dove, 8x8, 18-19”
CAP CONSTRUCTION:
8x8 wefted Cap with hand sewn Silk Top •
4 x 4 Silk Top Lays Very Flat for a Natural Hairline and Realistic Scalp.
Comb at Hairline, 6 Pressure Sensitive Clips
COLOR, LENGTH & STYLE: • 100% Highest Quality Brazilian Hair •
Neutral medium brown approx. level 4
18-19” Length (Measured from Center Part down)
Medium Density approx. 130%
Dries straight with slight layers
Please note, color can look different depending on your monitor, phone, etc. I try to do indoor and outdoor pictures to capture the color differences and I do my best, however it could look slightly different once you receive it.
Please contact me first to let me know you are making a return. If you do not contact me and simply send it back without letting me know if you want a refund or a credit, if it was still within the four day return policy, you will receive a refund minus the restocking fee. If you sent it back after the four day policy, it will be returned to you.
Please note: Final sale items are non returnable as it is final sale.
I offer a one time exchange. After that, your return would incur a restocking fee.
👉🏼 Returns
You can return your wig or topper within 4 days of receiving it. Return shipping is paid by the buyer. It must be not have been cut, colored or altered. If your return is not postmarked by day 4 of receiving it, it will be returned to you.
👉🏼 Requests for Store Credit
Within 4 days, requests for store credit will be honored in the form of store credit code to be used on a future purchase. The store credit amount will be 100% of the original purchase price ( minus original shipping, coupons, sales, etc). You will receive a code via email to be used at checkout on a future purchase. Store credit does not expire. Shipping will not be refunded.
👉🏼 Requests for Refunds
Requests for Refunds will incur a 15% restocking fee. Original shipping will not be refunded.
-Please note- If you do not specify to me which you would prefer, refund or exchange code, you will automatically be issued a credit code once your piece is received back by us.
Please note Silk or Lace's store policy in supporting returns only, no exchanges regardless of the brand partner's policy.