Dejaco Lace Top Topper, "Custom Brunette with Highlights" (R1320)

The hair is beautiful and the piece was brand new, however the front is severely over plucked with really dark knots. I wish that would have been mentioned as I could not accurately tell from the photos. It was also poorly packaged. I realize the piece was on re-sell, but I still paid over $1000 for it. Surely you could package the unit in a box of some sort. Instead it was crammed into a padded envelope with only a single piece of tissue around it. The envelope looked like it had been run over by a truck! The piece was tangled and luckily I did not cut the envelope open or I most likely would have cut the hair. This is my third purchase from you in less than 3 months and the first time I was not completely satisfied. I hope you will address these issues moving forward because I do think you have a great platform for buyers and sellers.