Dejaco Wigs, "Blonde"

I love Dejaco wigs. I own 3 Chloe wigs and they are all made incredibly well. This wig though was not a true size medium and will have to be taken in (I have cut the lace so I can't return it). There is too much extra material on the cap but the rest fits like a medium. The color is spot on for a Chloe and so is the hair texture.

Sadly, the experienced wig maker/stylist I sent this to for coloring it after my purchase was shocked at how dry the hair was. She thought it should have been given a deep moisturizer mask before it was shipped. I’m paying her an extra $45 to treat it.

The hair is beautiful and the piece was brand new, however the front is severely over plucked with really dark knots. I wish that would have been mentioned as I could not accurately tell from the photos. It was also poorly packaged. I realize the piece was on re-sell, but I still paid over $1000 for it. Surely you could package the unit in a box of some sort. Instead it was crammed into a padded envelope with only a single piece of tissue around it. The envelope looked like it had been run over by a truck! The piece was tangled and luckily I did not cut the envelope open or I most likely would have cut the hair. This is my third purchase from you in less than 3 months and the first time I was not completely satisfied. I hope you will address these issues moving forward because I do think you have a great platform for buyers and sellers.