Topper- Maddie, 8x8, 17-19
8 x 8 Wefted Cap with hand sewn Silk Top
4 x 4 Silk Top Lays Very Flat for a Natural Hairline and Realistic Scalp.
Comb at Hairline, 5 Pressure Sensitive Clips
COLOR, LENGTH & STYLE: • 100% Highest Quality Brazilian Hair
Level 4 Medium Brown leans warm with level 7 blonde highlights neutral
Shortest layer: 17"
Longest layer: 19"
Medium/High Density approx. 135%
Dries straight with slight layers
You can return your wig or topper within 4 days of receiving it- Day 1 is the say it’s received. Return shipping is paid by the buyer. It must be not have been cut, colored or altered. If your return is not postmarked by day 4 of receiving it, it will be returned to you.
👉🏼 Requests for Store Credit
Store Credit is only available for purchases through Serenity website.
Within 4 days, (day 1 is the day you receive it) requests for store credit will be honored in the form of store credit code to be used on a future purchase. The store credit amount will be 100% of the original purchase price ( minus original shipping, coupons, sales, etc). You will receive a code via email to be used at checkout on a future purchase. Store credit does not expire. Shipping will not be refunded.
👉🏼 Requests for Refunds
Requests for Refunds will incur a 15% restocking fee. Original shipping will not be refunded.
-Please note- If you do not specify to me which you would prefer, refund or exchange code, you will automatically be issued a credit code once your piece is received back by us.
For orders not yet shipped-
Please note- If you wish to cancel an order that had been placed, $60 is not refundable (8% if Sezzle or Shop Pay installment was used) Unfortunately I am not refunded any processing fees no matter if it’s been a minute or a few hours since you placed your order.
Please note Silk or Lace's store policy in supporting returns only, no exchanges regardless of the brand partner's policy.