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To get started with your return process, please follow the following steps:

1. Locate your vendor brand and review its return policy. 

Serenity Wigs & Toppers

Toss Hair Collection

The Hair Mama

 

Rediscover Hair

Sayar Wigs

 

2. Use the following address associated with that vendor brand on your return label.

Please make sure to check that you are sending it to the correct address to enable us to process your return as fast as possible! 

 

3. Send the item within the allowable time period with all of the original items, cards, and other materials. 

 

4. If the item is approved for return, you will receive an email confirmation as well as the amount less restock fees back in your PayPal account from the vendor brand within 5-10 business days. 

 

If you have any questions, please email contact@silkorlace.com for support!