Lavish Locs
Lola
DISCLAIMER:
Can be parted anywhere within the lace top. Pictures may vary from devices and lighting.
1.Construction of your unit starts 72 business hours after the order is placed. No changes can be made after this time.
2. SHIPS IN 5-10 BUSINESS DAYS
Wig Exchange Policy
Please ensure that you thoroughly inspect your hair prior to using and installing your gorgeous tresses.
We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair available. All products we offer on this website are custom made to your preference. If for any reason the items you ordered does not suit your needs, we offer a hassle-free exchange policy on all unworn and unaltered items. Exchange information will be available in the email with your shipping and tracking number. For questions about your order email us at lavishlocshair@gmail.com
TERMS OF EXCHANGE
A. All items have to be unworn and unaltered or changed in any way. (brushed, combed, picked, cut, removed from the weft or processed)
B. All exchanges need to be done within 5 business days of receipt.
C. Item can be exchanged for same value or less with no money back.
FULL EXCHANGE POLICY
At LLHC, we maintain a very high level of quality assurance. All our hair is prepared and professionally packaged. Everything goes through a rigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied. Due to the nature of our products, all sales are final.
Exchanges
A. Requests must be made within 5 calendar days from the date you receive your package. Any exchange request after 5 calendar days will not be honored.
We will not accept any merchandise, which has been used or altered (brushed, combed, picked, cut, removed from the weft or processed) in any way. According to Federal law you cannot return human hair products that have been used. This includes removing the hair from the bundle. We adhere to these strict policies with respect to hair returns, hygiene concerns and federal law. Please return the item in the original and resalable condition as a necessary health precaution. Note that perming, coloring or rinsing, lifting, cutting the hair off the weft or otherwise processing the hair voids ALL EXCHANGE AND REPLACEMENT guarantees.
B. Merchandise must be in its original condition.
C. Product must be exchanged for something of equal or greater value. No refunds will be permitted.
D. You must send the product back to us in order to process the exchange. In order to process an exchange, the unwanted product would need to be sent back using our preaddressed labels. Once your product has been received it will be examined thoroughly. If the product has been returned unused, in its original condition we will exchange the product for something of equal or greater value.
Shipping Address:
Lavish Locs Hair Company
4281 Belt Line Rd
Addison, TX 75001
Please note Silk or Lace's store policy in supporting returns only, no exchanges regardless of the brand partner's policy.
