This wig was in excellent condition. I knew what I was getting and the description I read before purchasing it was accurate. This is my fourth human hair wig, and I love this Stacked ponytail wig. I had been looking for a ponytail wig for over a year and when this one showed up on Silk or Lace I was so excited. When I got the wig and tried it on it was indeed snug, but that is good in a ponytail wig. I always keep the wig for a day or two and try it on in different lights before keeping it. This way I am sure before I start making changes.When I was sure of the fit and color, I did a little customization. I think a lot of ladies are afraid to tweak things a bit, but I have learned that every wig needs some work. I trimmed the frayed lace a little, added scar tape to the hairline and sewed a clip into the crown to stop it slipping back. These were very little things, but made the wig much more secure and realistic. My hairdresser was amazed at how it matches my hair and blends in so well. It even has some wispy baby hairs around the front hairline, although I might add more later. I am delighted with this wig. In the photos, you can see it up and down, and see the back with the pony tail. The hair is in pristine condition and it came packaged very nicely! Thank you.