What are your shipping policies for RE:silkorlace?
We offer free domestic shipping for our lightly worn wigs and toppers. However, international shipping will be charged and varies based on location. Customs fees also are not covered and will vary based on location.
What is your return policy for RE:silkorlace?
All of the items are final sale. No returns or exchanges
How do you verify the pieces once you get them?
We ask the customer for their receipts of purchase. If they do not have the receipts, we ask follow up questions and research the brand/piece in order to make our best educated guess about the piece.
Do the pieces come in its original packaging?
All of our pieces will be shipping without its original packaging/materials. You will receive the piece in a flat envelope with the hair in a plastic bag. This is in order to keep our costs as low as possible so you get the best value out of your purchase!
Do you wash and style the pieces before sending?
Yes for both!
How can I submit my pieces to sell on RE:silkorlace?
You can fill out an application here and we'll get back to you within 24 hours! If you have more than 3 pieces to sell, please email us at email@example.com for a custom submission.