Full Wig- True European Neutral Level 5, Medium Cap, 10-18"
Wefted Cap with hand sewn Lace top and Lace front
4 x 4 Silk Top Lays Very Flat for a Natural Hairline and Realistic Scalp.
Comb at Hairline, 6 Pressure Sensitive Clips
COLOR, LENGTH & STYLE: • 100% Highest Quality European Hair
Neutral Light Brown approx. Level 5
Circumference un-stretched: 21.5" Stretched: 23.5
Ear to Ear: 11"
Front to Nape: 14"
Shortest layer: 10"
Longest layer: 18"
Medium Density approx. 130%
Dries straight with slight layers
You can return your wig or topper within 4 days of receiving it- Day 1 is the say it’s received. Return shipping is paid by the buyer. It must be not have been cut, colored or altered. If your return is not postmarked by day 4 of receiving it, it will be returned to you.
👉🏼 Requests for Store Credit
Store Credit is only available for purchases through Serenity website.
Within 4 days, (day 1 is the day you receive it) requests for store credit will be honored in the form of store credit code to be used on a future purchase. The store credit amount will be 100% of the original purchase price ( minus original shipping, coupons, sales, etc). You will receive a code via email to be used at checkout on a future purchase. Store credit does not expire. Shipping will not be refunded.
👉🏼 Requests for Refunds
Requests for Refunds will incur a 15% restocking fee. Original shipping will not be refunded.
-Please note- If you do not specify to me which you would prefer, refund or exchange code, you will automatically be issued a credit code once your piece is received back by us.
For orders not yet shipped-
Please note- If you wish to cancel an order that had been placed, $60 is not refundable (8% if Sezzle or Shop Pay installment was used) Unfortunately I am not refunded any processing fees no matter if it’s been a minute or a few hours since you placed your order.
Please note Silk or Lace's store policy in supporting returns only, no exchanges regardless of the brand partner's policy.
Amazing topper so beautiful and natural ,best purchase ever
LOVE my Serenity wig. Melissa is WONDERFUL to work with. She is
So supportive and answered questions open and honestly. The hair is so soft and silky and the color is INCREDIBLE 🥰
Insta handle @skinandscrunchies
I loooove my serenity wig. It is the lightest weight (for a silk top) that I’ve tried so far and I’ve tried a fair amount. Excellent quality and love Audra’s custom coloring!
This topper right here is the best. I mean no one knew I even had it on. Top notch quality from silk or lace as always. I will definitely be back for more. Instagram handle @jazzyjazzmama
I wanted to share- I went to my bridal hair trial and the stylist had no clue my topper was in. I had to let her know before she started curling my hair. I LOVE this topper!